Over the past three years the world has revolutionized in terms of the technology available to support the growth of a business. Although there were already various types of technology that were effective in facilitating the operation of SMEs, the Covid-19 pandemic accelerated the use and development of technology to survive and reinvent the management of a company, both in customer service and in the internal operation. Thanks to technological advances, many entrepreneurs have been able to continue running their business in order to generate income and maintain their employees.

At Oriental we are always at the forefront of technology, but like many other companies, we have optimized the digital services we offer for all types of businesses, both for SMEs and large companies. At Oriental we offer you various technological solutions that adapt to the needs of your company, even if it is a micro-business, made up of a single person.

Among the technological offers we have is Cash Management which allows business owners to manage their accounts and carry out transactions digitally without having to go to the bank or meet directly with their supplier to make a payment, or pay their employees in person. This online system serves to manage the cash flow of companies, corporations or businesses in real time, 24 hours a day and 7 days a week.

To give you an idea, some of the transactions and facilities to which commercial clients will have access through the Cash Management platform are:

• Monitor balances and transactions
• Make transfers between internal accounts
• Process payment suspensions
• Minimize the risk of being subject to fraud with O Pass, an access token used for authentication purposes when processing your online transactions
• Reconcile accounts and deposits
• Perform BAI2 transmissions
• EDI Special Reports
• Pay payroll without complications
• Receive electronic account statement, e-statement
• Make payments and receive deposits by ACH, Automatic Clearing House
• Make electronic transfers, Wire transfers, local and international 24/7
• Make automatic payments at your convenience with Bill Pay
• View account history up to 18 months

But the biggest advantage of this platform, from a technological point of view, is not only that you can monitor your transactions through your computer, but you can also do it through your smartphone or tablet through the Oriental BIZ application. This mobile application provides business customers with access to the following features:

• Deposit checks via mobile
• View your account balance
• View up to 90 days of activity for each of your trading accounts
• Search for specific activity by date, amount or check number
• Transfer funds between your business accounts you have at Oriental
• Make and schedule payments using Bill Payment
• Make payroll payment
• Approve ACH transactions and Wire Transfers
• View check images
• Locate ATMs and branches

The flexibility we offer you is that you can add other functions and modules that you need to efficiently operate your business. The Oriental Cash Management cost varies according to the package, modules and selected functionalities. For more detailed guidance, you can contact one of our representatives at 787-620-PYMES or visit orientalbank.com.

Live Tellers

Another technological solution that we offer, which no other bank in Puerto Rico offers, are Live Tellers. These virtual Tellers are available in multiple Oriental branches, self-banks and kiosks and allow you to speak and carry out transactions with an teller, that is, a person who can help you with your transactions through the screen. With these Live Tellers, you can make deposits, withdrawals, payments on personal loans, mortgages, credit cards, car loans and utilities (water, electricity and telephone), you can withdraw funds and make transfers between accounts, among other functions. Among the advantages that these Tellers offer you is having a person to help and guide you if you have questions with a transaction. You can find out the locations and hours of the Live Tellers here.

At Oriental we are more than ready to help you grow your business. For more information about our Cash Management platform and other services, visit orientalbank.com or call us at 787-620-PYMES.